Chinese Natura Kynam Agarwood, Unique Scent for Incense

Shipping

We provide shipping to all parts of India, with warehouses located within the country and abroad. Delivery times typically range from 2 to 14 days, depending on the destination and the dispatch location.

When you place an order, we will provide an estimated shipping and delivery timeline based on item availability and your chosen shipping method. Most items qualify for free shipping when prepaid payment is selected.

Occasionally, a product may be out of stock due to high demand. However, we replenish our inventory quickly, and your order will be shipped as soon as possible. In such cases, our customer service team will contact you with a delivery estimate. Whenever possible, we also offer a free upgrade to express shipping.

Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 3-5 days of receiving your return package, however, in many cases you will receive a refund more quickly.

If you need to return an item, please contact us and our support team will assist you.